Privacy Policy

1. Information We Collect

SuperwoMOM Cleaning LLC ("we," "us," or "our") collects information to provide professional cleaning services effectively and safely:

• • Contact information (name, email, phone, address)
• • Company/organization details
• • Service requirements and facility specifications
• • Payment and billing information
• • Site access requirements and security protocols
• • Service history and preferences

2. How We Use Your Information

We use collected information for the following purposes:

• • Providing and coordinating cleaning services
• • Scheduling and service management
• • Billing and payment processing
• • Quality assurance and service improvement
• • Emergency response coordination
• • Compliance with safety and regulatory requirements
• • Communication about services and updates

3. Information Sharing

We may share your information in limited circumstances:

• • With vetted partner contractors for nationwide service delivery
• • With regulatory authorities when required by law
• • With insurance providers for coverage verification
• • In emergency situations to ensure safety and proper response

We never sell personal information to third parties and require all partners to maintain strict confidentiality standards.

4. Data Security

We implement comprehensive security measures to protect your information:

• • Encrypted data transmission and storage
• • Background checks for all team members
• • Confidentiality agreements with staff and partners
• • Secure facility access protocols
• • Regular security audits and updates
• • Limited access to personal information on need-to-know basis

5. Website and Technology

Our website and service technology may collect:

• • Usage data for service improvement
• • Service scheduling and tracking information
• • Communication logs for quality assurance
• • Technical data for system optimization

We use this information to enhance service delivery and maintain our technology-enhanced cleaning solutions.

6. Service-Specific Privacy

For specialized services, additional privacy measures apply:

• • Medical/Healthcare: HIPAA-compliant handling of sensitive areas
• • Industrial: Trade secret and proprietary information protection
• • Luxury Residential: Enhanced discretion and confidentiality protocols
• • Emergency Response: Rapid coordination while maintaining privacy

7. Your Privacy Rights

You have the right to:

• • Access your personal information we maintain
• • Request corrections to inaccurate information
• • Request deletion of your information (subject to business requirements)
• • Opt out of marketing communications
• • Understand how your information is used and shared

8. Data Retention

We retain information as long as necessary to provide services, comply with legal obligations, and maintain business records. Service records may be retained for up to 7 years for insurance and regulatory compliance purposes.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. Updates will be posted on our website with the revision date. Continued use of our services constitutes acceptance of any changes.

10. Contact Us

For privacy questions or to exercise your rights, contact us:

• Privacy Officer: SuperwoMOM Cleaning LLC
• Phone: (929) 992-8498
• Email: welcome@supawomom.com
• Mail: West Columbia, SC, 29170